IZEA updates its TOS, and there goes the neighborhood
Filed in Blog, MetaIZEA (owners of the brand PayPerPost) just updated their terms of service, bless their pointy little heads. Before, your blog had to be ninety days old with at least one post a week, for a total of twenty posts. Now, before you qualify to do paid posts, your blog need only be thirty days old with a mere ten posts.
What is wrong with this picture?
It’s patently obvious that PPP is struggling
Regular readers by now should know why I’m still not friends with Google. My previous post highlighted how I thought that there was fault on all sides: the cultishness of an unfortunately vocal minority of PPP supporters, IZEA’s advertising on Google, and Google’s lack of even-handedness. But by making this move, IZEA really is not doing itself any favors.
The page-rank slapping has left numerous members who can’t get much work unless (like I suspect some do) they sit there hitting refresh all day on the job board…how boring! I’d rather use that time to improve my sites and find other income streams, or to go for a motorcycle ride. So, the solution, thinks IZEA? Yeah! Lower the standards! Let everyone in!
Sacrificial blogs and an insult to the longer-standing members
Why am I reminded of that scene in The Two Towers when the soldiers of Gondor, hopelessly outnumbered, go out to be slaughtered? That’s what the vast majority of these new blogs will be–spam blogs, set up solely to make a bit of dosh before their page rank is slapped down to zero, and then abandoned. It’s a real insult to those of us who’ve built our blogs up with good content, answered emails and comments, and added to the blogosphere with our writing and involvement. What value does that give to the advertisers?
The IZEA neighborhood was never a shiny new gated community. With the PR slap-down, it’s become a divided community with the haves and have-nots. Now, it’s going to be overrun with undesirables, the kind of people who, once they move in, turn it into a dangerous slum. Are advertisers really going to want to associate with that?
I’d urge IZEA to have a good rethink of their model and to understand that this is not a solution. In the short term it might help their cash flow but in the longer term it just causes further damage to an already tarnished reputation.
It’s not smart.
They did make one or two smart moves, though
The company has offered its advertisers a full manual review of all blog posts. The sploggers are not known for making an effort with their paid posting, and this process, while undoubtedly a more expensive add-on, might increase the overall quality. Before, posts were usually only checked to make sure they had the correct elements (disclosure, tracking links etc.) and not for quality.
And they’ve also set some systems in place for advertisers who change their minds to “reach out to bloggers” (presumably an easy way to mass-mail everyone who did their post). A time or two I’ve been contacted by an advertiser making a change. Most usually they want me to remove disclosure after they realise that their own page rank is being affected. (This is why all paid posts should be required to include nofollow tags.)
Since I refuse point blank to do posts without in-post disclosure, I generally just remove the post as I do all of them after a while (why should someone advertise on my site for free forever?) This leaves me with an ethical dilemma, wondering whether the requests are for real because many come from gmail or equivalent email accounts (and how unprofessional is that?) I usually just field them to customer service.
It’s therefore nice that the advertisers have the option of going to IZEA and asking for a mass email from a known and “trusted” (I now use the term loosely) source.
So, will I be getting a new job?
Oh, I dunno. For me, PPP has gone from an attempt to support my real goals of being a professional magazine writer to a bit of a hobby. One $15 post a day on each of my four main blogs would provide that support, but it’s not like I’m getting that any more. On the other hand, I can see the potential of building a network of blogs for promoting my book and projects such as Markeroni.
I’m definitely going to be directing my time and energy into sustainable income streams because with this last change I can’t help but feel that IZEA is sinking fast.
My message to IZEA
If I could say only one thing to IZEA it would be get their new social media site up and running fast, even if only in beta, and work on growing that.
If I could say two, I’d add this: For heaven’s sakes, revert back to your ninety-day, twenty-post requirement. Keep the sploggers out!
For now, I’m sticking around because there’s something just grimly funny and fascinating about watching this process, and I really am interested to know how this next adventure will unfold. Increasingly I feel like I’m on the outside looking in, and I’m gaining an object lesson in how I don’t want to treat my customers, i.e. as a disposable commodity.
One last thing
As annoyed as I was by overzealous moderators and clannish attitudes on the PPP forums, some members of PPP formed their own alternative forum. No moderation. No “silly little person for expecting the site to work properly.” No locked posts.
So now, if you don’t mind, I’m off to join a forum. ;)
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5 Comments, Comment or Ping
Breezie (1 comments.)
Right now PPP reminds me of a train wreck, people are afraid to stay because they might be in harms way, but yet they are afraid to leave, because they just might miss something.
Feb 14th, 2008
Gordon (1 comments.)
I would like to address your concerns regarding IZEA (aka PayPerPost) changing their TOS.
I can assure you that these changes are in no way a sign that PPP is struggling, or a way to lower our standards so that we can let more blogs into the marketplace. The update of the Terms was completed for several reasons.
First of all, when we implemented the previous TOS requiring a 90 day minimum age, we did not have the tools we do now to measure traffic. We relied more heavily on PR and Alexa which can take awhile to register any traffic. Now with RealRank live and growing better and bigger each week, we are able to provide immediate traffic statistics, so we are able to require less of a waiting period.
Under the old TOS, we were turning away quality blogs that would have been great additions to the marketplace, other than the fact that they were less than 90 days old. Not only did we turn them away, but we noticed that many of these blogs did not resubmit upon reaching the 90 day period. Therefore, we lost the opportunity to add these quality blogs to the marketplace.
The addition of blogs at an earlier age should have little affect to those seasoned blogs, that have an established readership and traffic. As you know, it is very difficult for a new blog to generate an established readership and high traffic volume. Therefore, initially, these new blogs will not be qualified for opportunities that require blogs with high rankings.
I apologize that you feel the changes are a negative towards IZEA, and the marketplace. However, as I am sure you are aware, businesses are continually having to make changes
to meet the needs of their customers, and in our case the marketplace. Our TOS changes are one such change.
Regarding the PPP forum, these concerns have recently been brought to my attention. I am looking closely at how we can make everyone feel more comfortable, and return the boards to what they are intended to be: A forum for our customers to communicate open and freely, without the concerns of being suppressed. The only thing that we want to avoid are conversations that are attacking or belligerent, or of inappropriate content.
Best Regards,
Gordon
Manager, C-Love
Feb 14th, 2008
Robert MacEwan (1 comments.)
Gordon,
Does Izea understand PayPerPost lost credibility with posties that supported them?
Feb 15th, 2008
Linda R. Moore
Breezie: yes, that about sums it up for me…I’m interested to see how it develops.
Feb 23rd, 2008
Linda R. Moore
Gordon: starting from the bottom up–thanks for doing something about the forums. I think it would be very important to list specifically what “inappropriate” means: right now, threads are being locked every time something negative is mentioned regarding IZEA’s holdings or when the mods get bored with a topic.
A better solution to the problem of blogs not being resubmitted is to hold them in a queue until they do qualify. If you say that early-uptake blogs don’t have the traffic to qualify for those few opps that are real-rank based, then what use are they to anyone? Your customers (the advertisers) would doubtless much prefer an established, proven blog and I don’t see how this change can be a positive in any way.
I stand by my earlier comments, but will certainly wait 30 days from now and see what happens with interest. What I would like to see, more than anything, is a wealth of opportunities available to all reasonably good quality blogs–enough to go round. Just like it was before I lost my page rank, in fact.
Feb 23rd, 2008
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